Experience:0 – 2 Years

Job Title:
Technical Support Officer

Location:Chennai

Education:UG – B.Tech,B.E – Any Specialization

Compensation:Rupees 1,75,000 – 3,00,000

Name Of The Company:HCL Technologies Ltd

No.Of Openings:150

Job Description:
Designation:HCL BSERV – Technical support officer (Voice)
He/She will be responsible to provide voice support to the clients and provide online technical resolution.
Incumbent should open for 24X7 operations
Must possess excellent Communication Skills and Telephone Etiquette

Desired Profile:
Basic technical knowledge of PCs
Basic Knowledge of MS Outlook troubleshooting, Internet and Networking
Basic technical knowledge of Operating systems like Windows XP
Good verbal and written communication skills
Willing to work 24*7 shifts

Company Profile:
HCL Technologies is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses. Since its inception into the global landscape after its IPO in 1999, HCL focuses on ‘transformational outsourcing’, underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO. HCL leverages its extensive global offshore infrastructure and network of offices in 26 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare. HCL takes pride in its philosophy of ‘Employees First’ which empowers our 70,218 transformers to create a real value for the customers. HCL Technologies, along with its subsidiaries, had consolidated revenues of US$ 2.9 billion (Rs. 13,145 crores), as on 30th September 2010 (on LTM basis).

HCL is a $5.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals.

The HCL team consists of over 71,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and technology firms.

Contact Details:
Contact Name:Thulashidharan . J

Telephone:91-9791020005

Email ID:thulashidharan.j@hcl.com